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How do I return one of your incandescent bulbs?

Last Updated: Jan 06, 2017 12:54PM EST
For the best service, please return the incandescent bulb to the retailer where it was purchased. They will be able to provide you with an immediate solution. We're sorry if you've encountered a problem with one of our bulbs; we strive to deliver the highest quality products available in the lighting industry.
About Average Rated Life
Light bulb manufacturers, including Satco, adhere to a standard industry rating for light bulb life called “average rated life (ARL).” Check your packaging to see the average rated hours of life for your particular bulb. The ARL is a measure of the median time in hours that it takes for a light bulb to burn out. This is the point in laboratory testing where half the test bulbs have burned out and half the test bulbs are still burning. For example, a 60-watt A-19 incandescent bulb may have a ARL of 8,000 hours. However, not all bulbs of this type will last exactly that long.

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